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Privacy Policy

LocalAI Systems (Pty) Ltd

Last Updated: March 12, 2026

At LocalAI Systems, we take your privacy—and the privacy of your dealership's customers—extremely seriously. This policy outlines how we handle data within the DealFlow system and our general business operations.

1. Data Collection

We collect information necessary to provide and improve the DealFlow system, including:

  • Dealership Information: Name, contact details, and operational goals provided during onboarding.
  • Lead Data: Information submitted by buyers through your website forms (names, phone numbers, vehicle interests).
  • Usage Data: Anonymous analytics on how the system is used to help us optimize performance.

2. How We Use Data

Data collected is used exclusively for:

  • Delivering the DealFlow pipeline to your dealership.
  • Facilitating communication between you and your leads.
  • Providing technical support and system maintenance.
  • Improving our proprietary automation frameworks.

We never sell your data or your leads' data to third parties.

3. Data Security

As a small, focused team founded in 2025, we maintain direct oversight of our security protocols. We use industry-standard encryption and secure cloud infrastructure to protect all data. Because we are a team of less than 5, there are no "faceless departments"—the founders themselves oversee the integrity of your data.

4. Third-Party Services

We use trusted third-party providers for hosting (Google Cloud) and communication (WhatsApp Business API). These providers are vetted for their own high standards of privacy and security.

5. Your Rights

Under South African law (POPIA), you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at the email below.

6. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

LocalAI Systems (Pty) Ltd

Email: support@localaisystems.co.za

Location: Republic of South Africa

Our lean structure ensures that your data isn't lost in bureaucracy. We move fast, but we never compromise on the security and privacy of the dealerships that trust us.